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Case Study: Super Plumbing


Words from Dean Cane, Managing Member of Super Plumbing:

"Super Plumbing has had the privilege of working with Alister and his team at EES Computing for the past four years. When we initially contacted EES Computing, our computer systems, as well as software were in an awful state and we had no control over our works in progress as well as our stock on our vehicles and in our stores.

Together, we have developed a remarkably sophisticated system which has been tailored made to suit the requirements of our business. At the click of a mouse we are now able to do, amongst many other things, the following:

  • Track all new jobs as and when the come in to our call centre.
  • Track all jobs carried out per customer.
  • Viewing of and updating of customer details.
  • Turnover figures per team per day.
  • Daily tracking of teams in relation to current jobs and projects.
  • Text customer details and addresses to your teams, thereby saving money.
  • Total stock control i.e. : stock on vehicles, stock on building site containers as well as stock in our stores.

The Service Master system, entire network over 10 desktop PC's, and server system were developed and installed by EES Computing.  The Service Master system is certainly, and without doubt an invaluable tool for the running of our business.

Alister and his team are constantly striving for perfection in the work they do. This is evident in many areas such as, our entire network is automatically updated weekly with absolute ease thereby ensuring we are always up to date with any additions way may require.

We have found it to be a pleasure dealing with Alister. There is always someone available to help you when a crisis strikes. We have no hesitancy whatsoever in recommending the Service Master system and all the services offered by Alister and his team at EES Computing.

I welcome you to visit our offices should you wish to view the benefits of the system firsthand.

Yours in plumbing,

Dean Michael Cane"